I must obey my master

I was walking down Wabash with my lunch in hand when I pass by a man in front of an ATM. He was standing very close to the screen with a blank stare. As I take all this in I notice that the screen, rather than displaying his balance and whatnot, is covered in strange characters. Moreover, this wasn't a modern color screen but an old green-screen terminal. It appeared that he was receiving instructions from it.

I think I may have seen a glitch in the Matrix.